Frequently Asking Questions

Browse questions below or try the search bar above


Do you price match?

If I buy in bulk, can I get a discount?


How much is shipping?

When will my stuff be shipped?

When will I receive my order?

How will my purchases be shipped?

Do you ship to other countries?

Can I pick up my order instead?

Return Policy

What is your return policy?


What methods of payment do you accept?

I'm from a different country. Do you accept other forms of payment?


What is your warranty?

What are your Collins product warranties?


Do you provide financing?

How do I finance my purchase?

I applied for financing. Can I buy something now?

I'm approved for financing. How do I checkout?


How much average weight can a chair hold?


Do you have a chair for shorter people?


Do you sell wider chairs?

How wide are your styling chairs?


What is the difference between an All-Purpose Chair, Styling Chair and Barber Chair?

What type of material do you use to upholster your chairs?


Do you have photos of custom colors?

I want a color that isn't listed. Can you get that for me?


Where are you located?

Do you have a store or a showroom I can go to?