Returns & Warranty
- Defects found within 30 days that are the result of transport of goods or us will be repaired or replaced by Keller International
- New Keller International merchandise may be returned in original packaging and "like new" condition for a refund within 30 days of receipt.
- Returns must be approved by Keller International.
- Returns are subject to a 20% restocking fee.
- You must pay return shipping costs.
Custom-made products are non-refundable. Products from vendors who are not Keller International are restricted to their own return policies. For more information, click here.
- Chair top - 1 year
- Hydraulic pumps - 2 years
- Highland Pumps - Extended 5 years. (Repaired or replaced. Customer to pay shipping charges after the first year of service
- All-purpose Reclining Chair Mechanisms - 1 year
- Shampoo chairs, fixtures, and parts - 90 days
- All Electronics (Dryers, steamers, processors, towel cabinets, facial machines, etc.) 1 year repaired. (Customer to pay shipping charges after the first year from date of sale)
For more information on warranties and distributor warranties, click here.