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Returns & Warranty

Returns: New Keller International merchandise may be returned in original packaging and "like new" condition for a refund within 30 days of receipt. Returns must be approved by Keller International, are subject to a 20% restocking fee, and additional shipping charges may be required. Custom-made products are non-refundable. Other drop ship products are restricted to their own return policies. For more information, click here

Warranty: Defects found within 30 days that are the result of transport of goods or us will be repaired or replaced by Keller International.

Keller Warranties:

Hydraulic pumps - 2 years

Highland Pumps - Extended 5 years. (Repaired or replaced. Customer to pay shipping charges after the first year of service

All-purpose Reclining Chair Mechanisms - 1 year

Shampoo chairs, fixtures, and parts - 90 days

All Electronics (Dryers, steamers, processors, towel cabinets, facial machines, etc.) 1 year repaired. (Customer to pay shipping charges after the first year from date of sale)

For more information on warranties and distributor warranties, click here